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Technicians are your most important asset, so to ensure the highest level of service they provide, you need to properly select various field service metrics. Project profitability The field service industry is unique in its structure. Projects vary in size, nature and requirements, so you need to ensure the work is profitable every time. How to do it? How much money do you spend? Recording.

Expenses Track your billable hours What is the average project completion time? How many members does the field service team have? Field service work is not standardized or cookie-cutter, so each first call or first visit to a customer is a phone number list completely different use case than before. Job profitability is essential to the overall growth of your business, so recording everything that comes in and everything that goes.



Out for each job is one of the most critical metrics. How to track KPIs with Front KPIs are important for every team. Each member must know their responsibilities and goals in order to contribute to the overall progress of the company. And the right FSM software helps you set more accurate and goal-oriented KPIs. The Front FSM solution allows you to track various metrics based on time.