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View All Ways to Get Support Support . This is especially important when you are troubleshooting new updates, new changes, or issues in your application. You have to be proactive with your product offering so that when users start looking for something, it's already there waiting for them. You can't delay helping docs get them up and running as soon as possible and be proactive when it comes to solving new features. visual and or audio elements.
Not everyone learns in the same way so you must not rely on any one format or medium to make photo editing servies up the majority of your resources. Written articles are great because they are relatively easy to produce and are fully indexable in search engines, but video and audio elements are also helpful. Even including screenshots can take the quality of your document to the next level. Customer engagement. No matter what form of assistance you choose to provide.

There should be some way for customers to participate. In a forum this means hosting an open community that can ask and answer their own questions. In a tutorial series this might include micro-surveys to gather feedback. Even a simple thumbs up can make customers feel more engaged and give you more feedback to improve your approach. keep improve. Speaking of improvements you should always be making improvements.
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